In recent years, technological advancements in artificial intelligence (AI), sensors, computer vision, and system integrations have revolutionised industries worldwide. These tools are no longer futuristic concepts but practical solutions driving efficiency, reducing costs, and optimising processes. Companies leveraging these innovations are not just adapting to change but leading it, redefining how they operate and compete in an increasingly dynamic marketplace.

Consulting firms play a pivotal role in helping businesses harness these technologies. Consultants bring deep expertise in understanding unique industry processes and identifying areas ripe for optimisation. Their insights and the immediate applicability of these technologies often lead to significant savings in time and resources. Below, we highlight five transformative examples that showcase how AI and integrations are enhancing traditional practices.

Automating Electronic Invoicing

• Traditional Practice: Many companies rely on custom-developed programmes to handle electronic invoicing, tailored to meet specific regulatory requirements of each country. While functional, these solutions are rigid, requiring frequent manual updates to adapt to legal changes, making the process time-consuming and error-prone.
• Optimised Practice: Electronic invoicing systems integrated with JDE ensure compliance with local regulations and automate the entire process. With the help of Orchestrator, maintaining compliance becomes much simpler, as changes in regulations can be implemented more efficiently. These systems can generate, validate, and send invoices directly to clients while updating financial modules in real-time. By eliminating the need for custom solutions and manual interventions, companies achieve a 50% reduction in processing times, enhanced accuracy, and improved cash flow visibility.

Bank Integration for Automated Payments and Collections

• Traditional Practice: Payments and collections typically required manual verification and reconciliation in JDE. This included reviewing payment data, matching transactions, and ensuring consistency with bank records, leading to delays and occasional errors.
• Optimised Practice: APIs integrated with banks enable seamless communication between JDE and financial institutions. Orchestrator leverages this integration to validate incoming and outgoing payments automatically, using real-time data provided by the bank. This process updates the system, ensures consistency, and eliminates the need for manual intervention. Businesses benefit from faster processing, improved accuracy, and enhanced financial visibility.

AI-Powered Copilot for Real-Time Approvals

• Traditional Practice: Purchase order approvals required managers to manually review documents and availability, often delaying critical procurement activities.
• Optimised Practice: An AI-powered Copilot integrated into JDE allows managers to review purchase orders, check stock availability, and approve or reject requests directly within the system. Notifications and actionable insights ensure approvals are timely, reducing procurement cycle times by up to 30%.

Customer API Agent for Self-Service Orders

• Traditional Practice: Customers typically rely on sales representatives to place orders, check inventory availability, and receive updates on their purchases. This process is manual and prone to delays, affecting customer satisfaction.
• Optimised Practice: A customer-facing API agent integrated with JDE empowers clients to create their own purchase orders, check warehouse stock levels, and place orders in real-time. This self-service functionality enhances customer experience by providing instant access to critical information and streamlining the sales process. By automating these interactions, businesses improve operational efficiency and reduce response times, leading to stronger customer relationships and higher retention rates.

Optimising Advanced Pricing with APIs and Orchestrator

• Traditional Practice: Updating advanced pricing tables traditionally involved manual data entry and calculations, often based on static data that could quickly become outdated.
• Optimised Practice: By leveraging APIs and Orchestrator, companies can automate the retrieval of real-time commodity pricing from external sources. Orchestrator processes this data and performs the necessary calculations to update advanced pricing tables in JDE automatically. This ensures pricing reflects current market conditions, reducing errors and enabling businesses to respond quickly to market fluctuations. Companies adopting this approach have seen improved accuracy and a significant reduction in the time required to maintain pricing data.

At Quistor, we are closely monitoring how these advancements can benefit our clients and actively sharing insights about the possibilities they offer. We are currently working on these and other innovative ideas that leverage these technologies, delivering exceptional results and helping transform operations. By combining cutting-edge solutions with deep industry expertise, we enable businesses to achieve greater efficiency, significant cost savings, and sustainable growth.