Why VARO Selects Quistor for JD Edwards Managed Services?
Author: Tim de Nijs
Senior Sales Manager @Quistor
In 2018 VARO Energy started a journey to explore the best options to find a supplier that better meets their current requirements for JD Edwards Managed Services for its JDE environment (CNC/ DBA/ Technical Support) on a 24/ 7 basis. An important project as VARO needed to assure that changing this core service would not impact their business and that the result would lead to service improvements and higher availability of JDE.
End of 2018 VARO engaged with Quistor for first orientations on our services. To demonstrate VARO our capabilities, we delivered the “Quistor experience” workshop to give VARO a detailed overview of our way of working. In addition to this, we connected VARO with a few of our customers, so they could hear directly, how we really operate and furthermore, it provided VARO a possibility to connect with peers for future networking.
After a technical audit and a presentation showing the results, we created a detail and unique offer which convinced VARO that Quistor is the right partner for them. VARO’s feedback on our offering was:
The hard work that the Quistor-team put into showing their capabilities including connecting the VARO-team with customers to obtain references and hear about their experiences, VARO Energy was persuaded that Quistor was the right partner for them.
“I am convinced that Quistor will deliver topnotch services and we look forward to extending our agreement after our first year of partnering.”
Hendriks – VARO Energy IT Manager
Quistor is the largest European Oracle Platinum partner with branches in 7 European countries specialized in Oracle products such as Oracle JD Edwards, Oracle Business Intelligence, Oracle Cloud & technology and 3rd party solutions such as DAS reportsNow, Qsoftware, Mendix, Rinami Cantara, etc. We actively work with more than 175 international Oracle JD Edwards and business intelligence customers in a variety of industries and our consultants work together to bring fast and high-quality services. Quistor’s industry-leading 24x7x365 Oracle JD Edwards managed services are widely recognized as best-in-class by global multinational clients. Gartner identified Quistor as specialized global JD Edwards managed service provider in the recent publication: “2012 Magic Quadrant for Oracle managed service providers”.
For VARO Energy, this means that they can plan and execute maintenance work outside of business hours (evening and/or night), minimizing risks and impact on VARO’s day-to-day business, as business continuity is key.
VARO refines, stores and distributes oil products for the North West European market. The company has a unique, integrated business model based on four different fuels value chains (“VCs”): Benelux (which includes France), South Germany (which includes the Bayernoil refinery), North Germany and Switzerland (which includes the Cressier refinery).
VARO’s shareholders include private investment company Reggeborgh; Carlyle International Energy Partners, an advisory fund which is part of the global alternative asset manager The Carlyle Group; and international energy and commodities company Vitol.
For more information about VARO, please visit www.varoenergy.com
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